General conditions of sale


The site is the property of the SARL Nougats Jonquier in its entirety, together with the rights y related. Any reproduction, integral or partial, is systematically submitted a permission of the owners. However, the type site hypertext links are permitted without specific demands.

1. Acceptance of the conditions

The customer admits having taken knowledge, at the time of order, special conditions of sale stated on this screen and expressly declares to accept them without reserve.
The present general conditions of sale govern the contractual relationship between SARL Nougats Jonquier and his client, the two parties accepting them without reserve. These general conditions of sale will prevail on all other conditions contained in any other document, unless express, prior and written.

2. Products

The photographs illustrating the products do not enter the contractual field. If errors were introduced there, in any case, the responsibility of the SARL Nougats Jonquier could be committed. The majority of the products offered to its clients by the Nougats Jonquier SARL are available in our factory from 15 October to 20 December of each year.

3. Command

Automatic registration systems are considered as proof, the nature, content and the date of the order. SARL Nougats Jonquier confirms the acceptance of the order to the customer at the email address that it will have communicated. The sale will be completed upon confirmation of the order. The Nougats Jonquier SARL reserves the right to cancel any order from a customer with whom would exist a litigation relating to the payment of a previous order. The information set forth by the buyer, at the control Terminal engage it: error in the wording of the recipients, the seller cannot be held responsible for the impossibility in which it might be delivering the product.

4. Delivery

After order confirmation, SARL Nougats Jonquier undertakes has deliver has its carrier, all references ordered by the purchaser and this within a maximum period of 72 h worked. This carrier undertakes by contract with SARL Nougats Jonquier has deliver the order has the address of the purchaser provided by SARL Nougats Jonquier. In the case of a transit system known as cash on delivery, the client undertakes a set to the carrier or his representative the total amount indicated in the order confirmation.
For deliveries outside metropolitan France the client undertakes to pay all due taxes has the import of products, customs duty, value added tax, and other taxes payable under the laws of the country of reception of the order. All orders passed SÀRL Nougats Jonquier are intended personal use of clients, customers or product recipients refrain any partial or full products resale. SARL Nougats Jonquier emerges of legal liability if payment of taxes was not made by the client.
The delivery will be effected by post in colissimo or colieco following the choice of the customer in France metropolitan transport. The delivery is made in the slot under the direct delivery of the product announced recipient, or in case of absence, another person authorised by the client with the client. The possible delays do not qualify the buyer to claim damages.
Deliveries in the ECE countries are made by mail in Europe tracked or Chronopost depending on the choice of the client, for deliveries outside the EEC deliveries are made by international postal services or chronopost depending on the choice of the client.
In case of apparent defects, the buyer has the right to return under the conditions laid down in this document.
Are considered as fortuitous acts, hence dispensing the seller from its obligation, war, riot, fire, strikes, accidents and the impossibility of being supplied. The goods always travel at the risk and peril of the recipient. Always check your parcel at the finish. You have 48 hours to make any reservations to the carrier in the event of missing or degradation product.
For reasons of availability, an order can be delivered in several times to the client. The client does so only one delivery. If the client wishes to 2 places of delivery, he spent 2 orders, with shipping costs.

5. Withdrawal

You have 14 days (from receipt of articles) to make an opinion. In case of Exchange or refund, return the item (s) nine (s) in its original packaging unopened at the following address:
Home James
16 rue Nationale
83190 Ollioules
In the event of exercise of the right of withdrawal, SARL Nougats Jonquier is held to reimbursement of sums paid by the customer, free of charge, except for the expenses of return. Repayment is due within a maximum period of 15 days.

6. Price

The price is expressed in euros.
The price indicated on the specification sheets does not include transport.
The price indicated in the order confirmation is the final, expressed price inclusive of all taxes, including VAT for the France and the countries of the EEC. This price includes the price of products, handling costs, packaging and storage of products, transport costs and commissioning.

7. Payment

To pay for his order, the consumer has, at its option, of all the methods of payment listed in the order form.
-The consumer guarantees "Nougat Jonquier" society that it has the authorizations possibly necessary to use the method of payment chosen by him, during the validation of the purchase order.
-The "Nougat Jonquier" company reserves the right to suspend any management of order and any delivery in the event of refusal of authorization of payment by credit card on the part of the officially accredited organizations or in the event of non-payment.
-The company "Nougat Jonquier" including reserves the right to refuse to carry out a delivery or to honor an order from a consumer who has not fully paid or partially a previous order or with whom a payment dispute is being administration.

8. Litigation

This contract is subject to French law. The SARL Nougats Jonquier cannot be held responsible for damages of any kind, tangible, or intangible materials which could result from a malfunction or misuse of the products. It is same for modifications of products from manufacturers. The SARL Nougats Jonquier responsibility would, in any case, limited to the amount of the order and cannot be called into question for simple errors or omissions that could survive despite all the precautions taken in the presentation of the products in the event of difficulties in the implementation of this agreement, the purchaser has the opportunity, before any legal action and find an amicable solution, especially with the help:
a professional association of the branch Association of consumers or any other counsel of his choice. It is recalled that the search for an amicable solution does not interrupt the "short time" of the legal guarantee, nor the duration of the contractual warranty. It is recalled that as a general rule and subject to the discretion of the courts, respect for the provisions of this Agreement relating to the contractual guarantee assumes that the buyer to honour its financial commitments to the seller.
Claims or disputes will always be received with attentive benevolence, the good faith is always presumed at the one who takes the trouble to expose its situations. In case of dispute, the client will address priority to the company to get an amicable solution.
Otherwise, the Tribunal de Commerce de Toulon is only qualified, regardless of the place of delivery and the method of payment accepted.

9. Warranty

The Sarl Nougats Jonquier guarantees that all products offered on the site are manufactured in France. In relation to food consumption dates must be met by the customer.
In all cases the Sarl Nougats Jonquier cannot be held liable for non-compliance with the regulations and laws in force in the country of reception, the responsibility of the Sarl Nougats Jonquier is systematically limited to the value of the product in question, has the date of sale and without recourse to the mark or the producing company of the product.
In any event, the customer benefits from the legal warranty of eviction and hidden defects (Art.1625 and following of the Civil Code). The condition that the purchaser makes the proof of the hidden defect, the seller must legally repair all consequences (1641 et seq. of the civil code); If the buyer applies to the courts, it must do so in a "short term" from the discovery of the hidden defect (art.1648 of the civil code). You can contact customer service from Monday to Friday included) tel no.: 09 54 15 08 64
by email to

10. Legal information

The intelligence of the personal information collected for the purpose of distance selling is required, this information is essential for processing and delivery of orders, the invoicing and contracts of guarantee. The defect of information involves the non-validation of the order. In accordance with the law "Informatique et Libertés", the processing of personal information to customers was the subject of a declaration to the National Commission for computing and liberties (CNIL). The customer has (article 34 of the law of January 6, 1978) a right of access, modification, rectification and deletion of the data concerning him, that he can exercise with Sarl Nougats Jonquier. Furthermore, SARL Nougats Jonquier is committed to not communicate, free or with counterpart, the coordinates of its customers to a third party.